Consumer / Business Owner Registration Terms and Conditions

1. Registration

1.1

For the purposes of this contract the term "Registrant" shall mean any person making use of the registration system provided on this site. A "Consumer / Business Owner (set forth herein as CBO)" is a person whose membership application under the Consumer Matrix Program (set forth herein as CMP) has been approved and has been issued with a CMP Sponsor ID.

1.2

By registering to the CMP, the Registrant is deemed to have read, understood, be bound and shall comply with the provisions of the ADVANCED NUTRACEUTICAL PTE LTD CMP Rules and Regulations, Code of Conduct, ADVANCED NUTRACEUTICAL PTE LTD Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time.

1.3

The Registrant is required to complete all mandatory fields during the registration process via the CMP and is prohibited from providing false or inaccurate information. ADVANCED NUTRACEUTICAL PTE LTD shall take all measures afforded to it against any CBO under the CMP Rules and Regulations, Code of Conduct, CMP Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time in the event ADVANCED NUTRACEUTICAL PTE LTD discovers that false or inaccurate information was provided by the CBO notwithstanding the same was provided with or without knowledge or by pure negligence.

1.4

It shall be the sole responsibility of the CBO to maintain the validity, activation and ability to receive emails via the CBO's personal e-mail account which has been provided during the registration via the CMP. Any form of notification issued by ADVANCED NUTRACEUTICAL PTE LTD to the CBO's personal e-mail account is deemed to have been successfully delivered once it has been sent. It shall be the duty of the CBO to inform ADVANCED NUTRACEUTICAL PTE LTD in writing concerning any changes to the CBO's e-mail address.

1.5

A CMP Sponsor ID will be issued upon any successful registration and the CBO shall be able to use it to make product purchase. The CMP Sponsor ID can be used to sponsor new CBOs as well.

1.6

A CBO is allowed to register only once. Any double registration or fictitious registration whether committed knowingly or otherwise shall be deemed as an offence and shall be dealt according to the provisions of the ADVANCED NUTRACEUTICAL PTE LTD CMP Rules and Regulations, Code of Conduct, ADVANCED NUTRACEUTICAL PTE LTD Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time.

1.7

Based on CMP policy, a first time CBO must purchase any one of alpha-wellness product to enjoy CMP benefits and discount. A new Registered CBO without any transaction for the first 24 hours will be removed from the system automatically.

CMP membership is a yearly renewal 12 Calendar month program. All renewal MUST be done within the FIRST WEEK of the following year by purchasing any one of alpha-wellness product to continue to enjoy the discount and benefits under this CMP. Any CBO who does not renew their membership within the specified time frame will automatically have their discount and benefits deactivated after the expiry of the renewal time frame.

1.8

A notification upon confirmation with monthly statement of accounts and all correspondences will send to you via email

   

1.9

ADVANCED NUTRACEUTICAL PTE LTD reserves the right to terminate the CMP Membership in the event it is found that there has been improper use of the CMP or any violation by the CBO against the ADVANCED NUTRACEUTICAL PTE LTD CMP Rules and Regulations, Code of Conduct, ADVANCED NUTRACEUTICAL PTE LTD Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time.

1.10

ADVANCED NUTRACEUTICAL PTE LTD reserves the right to modify, amend, suspend and even terminate the CMP Membership at any time without prior notice and the CBO or Registrant hereby agrees to hold ADVANCED NUTRACEUTICAL PTE LTD harmless against any losses whether direct or indirect as a result of such modification, amendment, suspension or termination of the CMP.

2. Sales Commission Policy

2.1

All CBO Registered in CMP will only get the monthly reward in Commission.

2.2

CMP membership is a yearly renewal 12 Calendar month program. All renewal MUST be done within the FIRST WEEK of the following year by purchasing any one of the alpha-wellness products to continue to enjoy the discount and benefits under this CMP. Any CBO who does not renew their membership within the specified time frame will automatically have their discount and benefits deactivated after the expiry of the renewal time frame.

   

2.3

Commission pay-out will be on monthly basis. Cheque will be issued for Singapore CBO. As for International CBO, we will wire transfer to your Bank Account. Any service charge or tax incurred will be automatically deducted from the transfer amount so requested. The online transfer will take 7-10 working days for processing.

2.4

ADVANCED NUTRACEUTICAL PTE LTD reserves the right to amend the policy or business flow for the CMP system as and when it is necessary without any prior notice.

3. Security and safety features of ADVANCED NUTRACEUTICAL PTE LTD CMP  System

3.1

Email address and password

 

To prevent unauthorised access to ADVANCED NUTRACEUTICAL PTE LTD CMP system, every member is required to select an alphanumeric password, which provides access to their CMP account. The alphanumeric password between 6 to 12 characters. The password is advisable to include both alphabets and numbers but you may also use special characters (e.g.& * $) except spaces.

Here are some tips to ensure the integrity of your user name and password:

  • Do not choose a password that others can easily guess. For example, 123abc, abc123 and etc.
  • Do not use simple words, your name, birth date, telephone number or names listed in a standard dictionary.
  • Memorise your password and do not write it down.
  • Passwords or PINs should be used when accessing an online account to protect your personal information.
  • Sharing your password with your sponsor or others is the same as giving that individual authority to use your name in a transaction. It should not be disclosed even if is requested by an authorised staff of ADVANCED NUTRACEUTICAL PTE LTD.
  • Change your password frequently.

Online Purchase Terms and Conditions

1. About these Terms and Conditions

In these terms and conditions, ADVANCED NUTRACEUTICAL PTE LTD (after this can be referred to as "we", "our" and "us") and the customer (after this can be referred to as "you"). In these terms and conditions certain words spelt with initial capital letters are defined terms. For your ease of reference these defined terms are listed together at the end of the terms and conditions. These terms and conditions together with your Order Confirmation constitute the Contract between us and you for the supply of Products.

2. Placing Your Order

2.1

This online purchase can only be utilized by registered members.

2.2

You are responsible for correctly entering all requested Order. If incorrect information is entered, it may result in you receiving and being liable for payment of unwanted Products;

2.3

Sales Order Number will be issued once you place your order. We will process the Sales Order upon receipt of fund from you and Delivery will be arranged. Delivery of the Purchased Products will be sent to you within 1-3 Working Days upon Order Confirmation (within Singapore). As for International Shipment, the shipping rates for all items are weight-based through your destination. Postage fees will be based on the weight of the item and the destination of the receiver. All shipping, duty and taxes to be borned by recipient.

Commercial Invoice will be issued upon Delivery of your Order. 

2.4

By placing an Order, you are making an offer to us to purchase the Products you have selected on these terms and conditions. We may, at our discretion decide whether to accept or not accept your offer.

2.5

Your Order is considered as accepted by us once we issue you an Order Confirmation by email. If we cannot accept your Order we will attempt to contact you as soon as possible by email or telephone.

2.6

Whilst we will make every effort to supply you with the Products listed on the Sales Order, there may be occasions, in which we are unable to supply these Products because, for example:

  1. such Products are no longer being manufactured or are no longer available or
  2. if there was any unexpected occurrences on our part.

2.7

Any cancellation by you is not allowed after issuance of the Sales Order. However, we reserve the right to cancel your order in accordance with circumstances beyond our reasonable control subject to prior notification to you via email or telephone.

2.8

Information contained in our advertising, brochures and other written materials on our websites or given to you by our agents or employees constitutes an invitation to treat. No such information constitutes an offer by us to supply any Products.

3. Supply of the Products

Subject to these terms and conditions, we will supply the Products to you as indicated on your Purchase Order.

4. Prices

4.1

The price of the Products will be the price indicated on your Purchase Order.

4.2

Delivery costs, where applicable, are payable by you as indicated on your Purchase Order.

5. Paying for Your Products

5.1

Your Purchased Products can be paid by Cash, NETS, Cheques and Credit card via Paypal Payment System as displayed on the payment section of the CMP from time to time.

5.2

You must pay in the Currency as indicated on the Sales Order.

   

6. Delivery of Purchased Products

6.1

We will send the Purchased Products to you at the shipping address indicated on your Purchase Order.

6.2

We will use all reasonable endeavours to process your Purchase Order upon the date of issuance of our Order Confirmation. Estimated product delivery time which is given at the time of placing an Order are estimates only and do not equate the exact delivery time.

6.3

Title to and risk of loss or damage to the Products will pass to you upon delivery of the Products.

6.4

If you receive any defective products that you have purchased from us, you must inform us by telephone or email within the next 2 working days. By failing to do so, we reserve the right not to replace or exchange the defective products to you.

7. Liability

7.1

The extent of our liability are as follows :

7.1.1

These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Products;

7.1.2

There are no warranties, conditions or other terms that are binding on us except as expressly stated in the Contract; and

7.1.3

Any warranty, condition or other terms concerning the Products which might otherwise be implied into or incorporated into the Contract by statute, common law or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

7.2

We will not be liable under the Contract for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.

7.3

Our maximum aggregate liability under the Contract whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

8. Data Protection

By placing your Order, you agree and understand that we may store, process and use the data collected from your Order Form for the purposes of processing your Order. Please note that we may also share such data globally within the ADVANCED NUTRACEUTICAL PTE LTD. ADVANCED NUTRACEUTICAL PTE LTD will protect your information in accordance with the ADVANCED NUTRACEUTICAL PTE LTD Customer Privacy Policy available at the URL www.alphawellness.com.sg/ privacy-policy. We work with other companies that help us provide Products and services to you. For example we may provide your information to these companies for the shipment of Products to you or to ensure that you benefit from special purchase discounts or terms. In addition, if you have requested financial aid in order to pay for the Products ordered, some of the information you provide to us will be forwarded to companies providing financial aid for your purchase. For more detailed information on how we protect your information, please refer to our customer Privacy Policy available at the URL www.alphawellness.com.sg/ privacy-policy. If you wish to have access to the information that we hold concerning you, if you want to make any changes, or if you do not want to receive information from us or these third party companies, you may contact the ADVANCED NUTRACEUTICAL PTE LTD at enquiry@alphawellness.com.sg.

9. Circumstances Beyond Our Reasonable Control

We will make every effort to perform our obligations under the Contract. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.

10. Governing Law

The Laws of Singapore govern these Terms and Conditions. By accessing this website (and using our services or buying our products) you consent to these Terms and Conditions and to the exclusive jurisdiction of the Singapore Courts in any arising disputes.

11. General

11.1

Our failure to enforce any term of the Contract shall not constitute a waiver of any term. Such failure shall in no way affect our rights to enforce such terms.

11.2

The invalidity or unenforceability of any provision of the Contract shall not adversely affect the validity or enforceability of the remaining provisions.

11.3

ADVANCED NUTRACEUTICAL PTE LTD reserves the right to amend, modify, vary or supplement these Terms and Conditions at any time as it sees fit.

12. Defined Terms

12.1

In these terms and conditions:

  • "CMP" means our Consumer Matrix Program which is built to order website for customers, the web address of which is http://alphawellness.com.sg.
  • "Contract" means these terms and conditions together with your Order Confirmation;
  • “Commercial Invoice “ means the Order issued by us to you for the price of the Products;
  • "Order" means an order placed by you in accordance with these terms and conditions;
  • "Order Confirmation" means the Sales Order upon Confirmation issued by us to you indicating acceptance of your Order;
  • "Product" means any product(s) listed on the alpha-wellness website which we agree to supply to you on these terms and conditions;
  • "Working Day" means any working days in Singapore, other than public holidays;
  • "Purchased Product" means the product(s) selected in the Commercial Invoice after the Order Confirmation issued by us.

12.2

ADVANCED NUTRACEUTICAL PTE LTD is a Company incorporated in Singapore with its address at 11 Woodlands Close #08-41, Woodlands 11, Singapore 737853.