Consumer Matrix Program Membership Registration Terms and Conditions

1. Registration

1.1

For the purposes of this contract the term "Registrant" shall mean any person making use of the registration system provided on this site. A "Member" is a person whose Membership application under the CMP has been approved and has been issued with a CMP Consumer ID.

1.2

By registering to the CMP, the Registrant is deemed to have read, understood, be bound and shall comply with the provisions of the ADVANCED NUTRACEUTICAL PTE LTD’s CMP Rules and Regulations, Code of Conduct, ADVANCED NUTRACEUTICAL PTE LTD’s Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time.

1.3

The Registrant is required to complete all mandatory fields during the registration process via the CMP and is prohibited from providing false or inaccurate information. ADVANCED NUTRACEUTICAL PTE LTD shall take all measures afforded to it against any Registrant or Member under the CMP Rules and Regulations, Code of Conduct, CMP Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time in the event ADVANCED NUTRACEUTICAL PTE LTD discovers that false or inaccurate information was provided by the Registrant or Member notwithstanding the same was provided with or without knowledge or by pure negligence.

1.4

It shall be the sole responsibility of the Member to maintain the validity, activation and ability to receive emails via the Member's personal e-mail account which has been provided during the registration via the CMP. Any form of notification issued by ADVANCED NUTRACEUTICAL PTE LTD to the Member's personal e-mail account is deemed to have been successfully delivered once it has been sent. It shall be the duty of the Member to inform ADVANCED NUTRACEUTICAL PTE LTD in writing concerning any changes to the Member's e-mail address.

1.5

A CMP Consumer ID will be issued upon any successful registration and the Member shall be able to use it to make product purchase. The CMP Consumer ID can be used to sponsor new Registrants as well.

1.6

A Member is allowed to register only once. Any double registration or fictitious registration whether committed knowingly or otherwise shall be deemed as an offence and shall be dealt according to the provisions of the ADVANCED NUTRACEUTICAL PTE LTD’s CMP Rules and Regulations, Code of Conduct, ADVANCED NUTRACEUTICAL PTE LTD’s Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time.

1.7

Based on CMP policy, a new Registrant shall purchase any one of Alpha-Wellness products. Registered MEMBER without any transaction for the first 24 hours will be removed from the system automatically.

1.8

All confirmation letter, notifications or monthly statement will be sent in electronic format only.

   

1.9

ADVANCED NUTRACEUTICAL PTE LTD reserves the right to terminate the CMP Membership in the event it is found that there has been improper use of the CMP or any violation by the Member against the ADVANCED NUTRACEUTICAL PTE LTD’s CMP Rules and Regulations, Code of Conduct, ADVANCED NUTRACEUTICAL PTE LTD’s Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time.

1.10

ADVANCED NUTRACEUTICAL PTE LTD reserves the right to modify, amend, suspend and even terminate the CMP Membership at any time without prior notice and the Member or Registrant hereby agrees to hold ADVANCED NUTRACEUTICAL PTE LTD harmless against any losses whether direct or indirect as a result of such modification, amendment, suspension or termination of the CMP.

2. CMP Membership Benefits and Consumer Reward Policy

2.1

Once a CMP Member is registered in our system, the Member will be entitled product discount on immediate product purchase, and on the subsequent purchases throughout the Membership validation period, subject to Membership renewal.

2.2

A newly Registered CMP Member without any transaction for the first 24 hours will be removed from the system automatically.

   

2.3

The CMP Membership is a yearly renewal 12- calendar- year program. Members must maintain monthly purchase of at least one of the Alpha-Wellness products within each calendar month to enjoy Consumer Rewards benefits for that calendar month.

2.4

The Consumer Reward is paid out on monthly basis, provided that CMP Member maintains monthly purchase of at least one of the Alpha-Wellness products within the calendar month. Any service charge or tax incurred will be automatically deducted from the transfer amount so requested. The online transfer will take 7-10 working days for processing.

2.5

All Registered Members in CMP will only receive the monthly reward in electronic payment.

2.6

CMP Membership renewal must be done within the first two weeks of the January of the following year by purchasing at least one of the Alpha-Wellness products to continue enjoying the discount. Members who are interested to receive the Consumer Rewards benefits must also maintain monthly product purchase of any Alpha-Wellness product to continue enjoying the Consumer Rewards benefits (Refer to 2.3).

2.7

Any Member who does not renew his/her Membership within the specific time frame will automatically have his/her discount and Consumer Rewards benefits deactivated.

2.8

ADVANCED NUTRACEUTICAL PTE LTD reserves the right to amend the policy or business flow for the CMP system as and when it is necessary without any prior notice.

3. Security and safety features of ADVANCED NUTRACEUTICAL PTE LTD’s CMP System

3.1

Email address and password

 

Email address and password will be prompted when accessing a CMP account to protect our Members’ personal information. To prevent unauthorised access to ADVANCED NUTRACEUTICAL PTE LTD’s CMP system, every Registrant and Member is required to select an alphanumeric password, which provides access to their CMP account. The alphanumeric password between 6 to 12 characters. The password is advisable to include both alphabets and numbers but you may also use special characters (e.g.& * $) except spaces.

Here are some tips to ensure the integrity of your password:

  • Do not choose a password that others can easily guess. For example, 123abc, abc123 and etc.
  • Do not use simple words, your name, birth date, telephone number or names listed in a standard dictionary.
  • Memorise your password and do not write it down.
  • Sharing your password with your sponsor or others is the same as giving that individual authority to use your name in a transaction. It should not be disclosed even if is requested by an authorised staff of ADVANCED NUTRACEUTICAL PTE LTD.

Change your password frequently.

Online Purchase Terms and Conditions

1. About these Terms and Conditions

In these terms and conditions, ADVANCED NUTRACEUTICAL PTE LTD (after this can be referred to as "we", "our" and "us") and the customer (after this can be referred to as "you"). In these terms and conditions certain words spelt with initial capital letters are defined terms. For your ease of reference these defined terms are listed together at the end of the terms and conditions. These terms and conditions together with your Order Confirmation constitute the Contract between us and you for the supply of Products.

2. Placing Your Order

2.1

This online purchase can only be utilized by registered Members.

2.2

You are responsible for correctly entering all requested Order. If incorrect information is entered, it may result in you receiving and being liable for payment of unwanted Products;

2.3

Purchase Order Number will be issued once you place your order. Purchase Order does not constitute our acceptance of your Order but it is for reference purpose only.

2.4

By placing an Order, you are making an offer to us to purchase the Products you have selected on these terms and conditions. We may, at our discretion decide whether to accept or not accept your offer.

2.5

Your Order is considered as accepted by us once we issue you an Order Confirmation by email. If we cannot accept your Order we will attempt to contact you as soon as possible by email or telephone.

2.6

Whilst we will make every effort to supply you with the Products listed on the Purchase Order, there may be occasions, in which we are unable to supply these Products because, for example:

  1. such Products are no longer being manufactured or are no longer available or
  2. if there was any unexpected occurrences on our part.

2.7

Any cancellation by you is not allowed after issuance of the Purchase Order. However, we reserve the right to cancel your order in accordance with circumstances beyond our reasonable control subject to prior notification to you via email or telephone.

2.8

Information contained in our advertising, brochures and other written materials on our websites or given to you by our agents or employees constitutes an invitation to treat. No such information constitutes an offer by us to supply any Products.

3. Supply of the Products

Subject to these terms and conditions, we will supply the Products to you as indicated on your Purchase Order.

4. Prices

4.1

The price of the Products will be the price indicated on your Purchase Order.

4.2

Delivery costs, where applicable, are payable by you as indicated on your Purchase Order.

5. Paying for Your Products

5.1

Your Purchased Products can be paid by Cash, NETS, Cheques and Credit card via Paypal Payment System as displayed on the payment section of the CMP from time to time

5.2

You must pay in the currency as indicated on your Purchase Order.

   

6. Delivery of Purchased Products

6.1

We will send the Purchased Products to you at the shipping address indicated on your Purchase Order.

6.2

We will use all reasonable endeavours to process your Purchase Order upon the date of issuance of your Order Confirmation. Estimated product delivery time which is given at the time of placing an Order are estimates only and do not equate the exact delivery time.

6.3

Title to and risk of loss or damage to the Products will pass to you upon delivery of the Products.

6.4

If you receive any defective products that you have purchased from us, you must inform us by telephone or email within the next 2 working days. By failing to do so, we reserve the right not to replace or exchange the defective products to you.

7. Liability

7.1

The extent of our liability are as follows :

7.1.1

These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Products;

7.1.2

There are no warranties, conditions or other terms that are binding on us except as expressly stated in the Contract; and

7.1.3

Any warranty, condition or other terms concerning the Products which might otherwise be implied into or incorporated into the Contract by statute, common law or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

7.2

We will not be liable under the Contract for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.

7.3

Our maximum aggregate liability under the Contract whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

8. Data Protection

By placing your Order, you agree and understand that we may store, process and use the data collected from your Order Form for the purposes of processing your Order. Please note that we may also share such data globally within the ADVANCED NUTRACEUTICAL PTE LTD. ADVANCED NUTRACEUTICAL PTE LTD will protect your information in accordance with the ADVANCED NUTRACEUTICAL PTE LTD’s Customer Privacy Policy available at the URL www.alphawellness.com.sg/privacy-policy. We work with other companies that help us provide Products and services to you. For example we may provide your information to these companies for the shipment of Products to you or to ensure that you benefit from special purchase discounts or terms. In addition, if you have requested financial aid in order to pay for the Products ordered, some of the information you provide to us will be forwarded to companies providing financial aid for your purchase. For more detailed information on how we protect your information, please refer to our customer Privacy Policy available at the URL www.alphawellness.com.sg/privacy-policy. If you wish to have access to the information that we hold concerning you, if you want to make any changes, or if you do not want to receive information from us or these third party companies, you may contact ADVANCED NUTRACEUTICAL PTE LTD at info@alphawellness.com.sg

9. Circumstances Beyond Our Reasonable Control

We will make every effort to perform our obligations under the Contract. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.

10. Governing Law

The Laws of Singapore govern these Terms and Conditions. By accessing this website (and using our services or buying our products) you consent to these Terms and Conditions and to the exclusive jurisdiction of the Singapore Courts in any arising disputes.

11. General

11.1

Our failure to enforce any term of the Contract shall not constitute a waiver of any term. Such failure shall in no way affect our rights to enforce such terms.

11.2

The invalidity or unenforceability of any provision of the Contract shall not adversely affect the validity or enforceability of the remaining provisions.

11.3

ADVANCED NUTRACEUTICAL PTE LTD reserves the right to amend, modify, vary or supplement these Terms and Conditions at any time as it sees fit.

12. Defined Terms

12.1

In these terms and conditions:

  • "CMP" means our build to order website for customers, the web address of which is http://alphawellness.com.ph;
  • "Contract" means these terms and conditions together with your Order Confirmation;
  • "Purchase Order" means the Purchase Order issued by us to you for the price of the Products;
  • "Order" means an order placed by you in accordance with these terms and conditions;
  • "Order Confirmation" means the order confirmation issued by us to you indicating acceptance of your Order;
  • "Product" means any product(s) listed on the CMP which we agree to supply to you on these terms and conditions;
  • "Purchase Order Number" means the order number issued by us to you;
  • "Working Day" means any working days in Singapore, other than public holidays;

·  "Purchased Product" means the product(s) selected in the Purchase Order after the Order Confirmation issued by us.

12.2

ADVANCED NUTRACEUTICAL PTE LTD is a company incorporated in Singapore.